ServicesAI CUSTOMER EXPERIENCE STACK
AI Core

AI CUSTOMER EXPERIENCE STACK

Every touchpoint. Every channel. Intelligent. Always on.

₹35,000
Selected package price
180 days
Delivery time
70% AI
Automated

Service Types / Variations

CX STARTER BOT Includes

  • AI chatbot on website (handles top 30 FAQs)
  • WhatsApp AI assistant (business account integration)
  • Escalation routing to human agent
  • Basic ticket categorisation
  • 30-day optimisation support

Delivery Timeline

712 days total · 3 phases

  1. Phase 1Discovery & strategy

    Days 1–178
    178 days
    25% of timeline

    Intake, positioning, and scope lock

  2. Phase 2Build & configure

    Days 179–392
    214 days
    30% of timeline

    Design, automation, and integrations

  3. Phase 3QA & launch

    Days 393–712
    320 days
    45% of timeline

    Testing, go-live, and handover

Our Process

1

Discovery sprint — AI-analysed intake and positioning workshop

2

Design & build — AI drafts with expert human refinement

3

Quality & test — cross-device, speed, and accuracy checks

4

Launch & handover — go-live, analytics, and team training

Frequently Asked Questions

What percentage of queries can the AI handle without a human?

Typically 6580% after a 60-day training period. Complex, sensitive, or escalation-required queries are always routed to a human agent.

What language does the AI support?

English and Hindi by default. Bengali, Telugu, Tamil, Marathi, Kannada, and other regional languages available as add-ons.

What if the AI gives a wrong answer?

The AI operates from a controlled knowledge base you own and approve. It will not hallucinate answers outside its training. Unknown queries are routed to a human. The knowledge base is updated monthly or on demand. Every unanswered WhatsApp message is a lost sale. Every 10-minute response time is a customer choosing your competitor. Every inconsistent support interaction is trust destroyed permanently. The AI Customer Experience Stack fixes all three simultaneously, across every channel you use for a fraction of the cost of a full support team. Your AI responds in seconds. Remembers every interaction. Never has a bad day. And when a situation needs a human, it escalates intelligently with full context. Better CX. Lower cost. Happier customers. Repeat. [END OF PART 1 PACKAGES 01 TO 07] [CONTINUED IN PART 2] TOOLSBOTS INNOVATIX PVT LTD GROWTH PACKAGE CATALOG v1.0 PART 2 OF 3 PACKAGES 08 TO 15

CX STARTER BOT
180 days

Total

₹41,300

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