Are you passionate about delivering exceptional customer service? Join our team as a Customer Service Executive and make a difference in ensuring customer satisfaction every day!
Position Details:
Role: Customer Service Executive
Location: Remote
Employment Type: Full-time
Experience: 2 Year Experience
Responsibilities:
Interact with customers via phone, email, or chat to address inquiries and resolve issues.Maintain a positive and professional demeanor while providing excellent support.
Handle complaints, process orders, and provide product/service information.
Maintain customer records and follow up to ensure resolution.
Collaborate with internal teams to meet customer needs.
Requirements:
Strong communication skills (both verbal and written).Ability to handle customer concerns patiently and effectively.
Basic computer knowledge and familiarity with CRM tools.Problem-solving skills and a positive attitude.
Prior experience in customer service is a plus but not mandatory.
Why Join Us?
Competitive salary and benefits.Supportive team environment.
Opportunities for career growth.Training and development programs to enhance your skills.